Ivy Baroi

Work place: Symbiosis Institute of Business Management, Nagpur, 440008, India

E-mail: baroiivy1998@gmail.com

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Biography

Ivy Baroi is pursuing her master's in Business Administration with a Marketing specialization from Symbiosis Institute of Business Management, Nagpur. She has previously been associated with St. Agnes School, SAGE Publications India, and The Outlook Group. She is a research enthusiast with four publications and has completed her master's in Commerce after getting her bachelor’s degree in Commerce in 2019. She has teaching experience of 2.5 years and is passionate about relating marketing studies with better industry utilization of academic interests. She is an enthusiastic scholar interested in exploring the impacts of marketing and consumer research in various forms of Engineering.

Author Articles
Comparative Advancements and Challenges of Branding Strategy in Business-to-Business Scenarios

By Ivy Baroi Suman De

DOI: https://doi.org/10.5815/ijieeb.2023.04.03, Pub. Date: 8 Aug. 2023

Businesses have evolved with digitization and automation of manual processes through ERP solutions. These solutions fall under the category of being Business-To-Business (B2B) and help its clients to grow with a centralized solution to manage all business functions. It is easier for B2C companies to expand their reach using targeted branding strategies but takes a different approach for B2B companies to expand and grow as a Brand. It not only impacts how to reach a potential market but also impacts talent attraction and evolution into a trusted partner for potential market segments. Considering the case of an ERP company as large as SAP, various strategies are observed to target and attract potential customers as well as retain the existing clientele. This paper explores the concepts of Branding in a B2B scenario for an ERP company with a focus on SAP. It evaluates brand value, positioning, architecture, and expense comparison over the years and delves into a comparative study between SAP and one of its customers (B2C), Nestle, in terms of expenses and profits acquired. It also explores changes in Brand Strategy through Customer Advocacy, the importance of sales and marketing, and response strategies to the COVID-19 pandemic.

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