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Sukhpal Singh

Work place: Computer Science and Engineering Department, Thapar University, Patiala, Punjab, India, 147004

E-mail: ssgill@thapar.edu

Website:

Research Interests: Database Management System, Software Engineering

Biography

Sukhpal Singh joined Computer Science and Engineering Department of Thapar University, Patiala, India, in 2016 as Lecturer. Dr. Singh obtained the Degree of Master of Engineering in Software Engineering from Thapar University, as well as a Doctoral Degree specialization in ―Autonomic Cloud Computing‖ from Thapar University,. Dr. Singh received the Gold Medal in Master of Engineering in Software Engineering. Dr. Singh is a DST Inspire Fellow [2013-2016] and worked as a SRF-Professional on DST Project, Government of India. He has done certifications in Cloud Computing Fundamentals, including Introduction to Cloud Computing and Aneka Platform (US Patented) by ManjraSoft Pty Ltd, Australia and Certification of Rational Software Architect (RSA) by IBM India. His research interests include Software Engineering, Cloud Computing, Operating System and Databases. He has more than 30 research publications in reputed journals and conferences.

Author Articles
Model for Targeting Customers Based on Analytics in Telecom Domain

By Inderpreet Singh Sukhpal Singh

DOI: https://doi.org/10.5815/ijmecs.2016.11.06, Pub. Date: 8 Nov. 2016

Big data has emerged as an important paradigm for analyzing and predicting customer’s behavior. Based on the customer’s behavior various campaigns are made to target them. This paper presents a model for telecom companies which will insist them in how to target customers based on analyses of their data collected. Proposed model gathers information from various customers through preconfigured devices and then it manages and provides required insights to telecom companies on basis of which they can target customers of particular segment. Its feedback model in which companies can change their campaign strategy according to the response they receive in real time.

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