Study on Higher Education Service Quality Based on Student Perception
By
Liu Zhiqin
Fei Jianguo
Wang Fang
Deng Xin
DOI: https://doi.org/10.5815/ijeme.2012.04.04, Pub. Date: 29 Apr. 2012
The common problem existing in Chinese higher education is the traditional teaching value which is exam-oriented and teacher-centered education rather than student-centered. The article analyzed higher education quality and education service quality, and proved the necessity of the reform. Based upon that, the article discussed the countermeasure on improving higher education service quality.
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