Conducing the Cashless Revolution in Pakistan Using Enterprise Integration

Full Text (PDF, 536KB), PP.12-25

Views: 0 Downloads: 0

Author(s)

Sania Zafar 1,* Sidra Riaz 1 Waqas Mahmood 1

1. Department of Computer Science, Institute of Business Administration - IBA, Karachi, Pakistan

* Corresponding author.

DOI: https://doi.org/10.5815/ijeme.2021.04.02

Received: 24 Jul. 2020 / Revised: 19 Nov. 2020 / Accepted: 26 Jan. 2021 / Published: 8 Aug. 2021

Index Terms

Cashless, e-wallet, Fintech, plastic money, Enterprise integration

Abstract

The cashless revolution is changing the landscape of the banking industry in Pakistan. In addition to internet and phone banking, a major role is played by Fintech applications such as UPaisa, Easypaisa, and JazzCash. This paper aims to study the public perception of a cashless Pakistan and the potential of Pakistan to develop into a cashless economy. We conduct an exploratory survey to find out the needs, expectations, perceptions, and fears of the consumers associated with cashless technology, and then discuss various ways in which Pakistan can go completely cashless such as e-wallets, debit cards, and other digital payment systems. The results of the survey show a positive response of the public towards a cashless Pakistan. Several factors are identified that the public faces. These make the public reluctant to move to cashless technology. This paper will point these out, and suggest solutions to these problems; paving the path towards a cashless Pakistan.

Cite This Paper

Sania Zafar, Sidra Riaz, Waqas Mahmood, " Conducing the Cashless Revolution in Pakistan Using Enterprise Integration", International Journal of Education and Management Engineering (IJEME), Vol.11, No.4, pp. 12-25, 2021. DOI: 10.5815/ijeme.2021.04.02

Reference

[1]A. S. Sandhu, "Can the future of Pakistan be cashless?," 2019.

[2]V. Podile and P. R. , "Public Perception on Cashless Transactions in India," Asian Journal of Research in Banking and Finance, vol. 7, no. 7, pp. 63-77, 2017. 

[3]D. News, "Karachi offers huge potential for digital payment system: study," 7 August 2018. [Online]. Available: https://www.dawn.com/news/1425413. [Accessed 17 April 2019].

[4]M. A. Bayero, "Effects of Cashless Economy Policy on financial inclusion in Nigeria: An exploratory study," in Global Conference on Business & Social Science-2014, Kuala Lumpur, 2015. 

[5]T. A. Saeed, "Cashless payments estimated to save Rs182 billion a year for Karachi: Visa," 7 August 2018. [Online]. Available: https://www.thenews.com.pk/print/351548-cashless-payments-estimated-to-save-rs182-billion-a-year-for-karachi-visa. [Accessed 17 April 2019].

[6]N. Desk, "Pakistan on its way to becoming a cashless economy," 13 March 2018. [Online]. Available: https://www.globalvillagespace.com/pakistan-on-its-way-to-becoming-a-cashless-economy/. [Accessed 2019].

[7]K. C. Balaji, "A Study on Demonetization and Its Impact on Cashless Transactions," International Journal of Advanced Scientific Research & Development, vol. 04, no. 03, pp. 58-64, 2017. 

[8]S. Agarwal, D. Basu, P. Ghosh, B. Pareek and J. Zhang, "Demonetization and Digitization," SSRN Electronic Journal, 4 7 2018. 

[9]R. Varsha and M. Thulasiram, "Acceptance of e-wallet services: A study of consumer behavior," International Journal of Innovative Research in Management Studies, 2016. 

[10]J. A. Qureshi, S. Baqai, M. A. Qureshi, S. Zulfikar and A. Bhutto, "International Journal of Economics and Financial Issues Consumers' Attitude towards Usage of Debit and Credit Cards: Evidences from the Digital Economy of Pakistan," International Journal of Economics and Financial Issues, vol. 8, no. 5, pp. 220-228, 2018. 

[11]S. Kumail, A. Rizvi, B. Naqvi and F. Tanveer, "Is Pakistan Ready to Embrace Fintech Innovation?," 2018.

[12]D. W. Nongsiej and H. Debnath, "A study on the Impact of Demonetization," Journal of Management in Practice, vol. 2, no. 1, 2017. 

[13]A. A. Shah, "The Impact and Association among Innovation Types and Performance of Telecommunication Companies in Pakistan," 2018.

[14]R. Jain and T. Kailay, "A Dream of Cashless Society: A Myth or Reality! (Study of customers regarding the awareness and preference for plastic money)," International Journal of Scientific and Research Publications., 2018. 

[15]Kamboh and Javaid Leghari, "Impact of cashless banking on profitibility: A case study of banking industry in Pakistan," A Research Journal of Commerce, Economics, and Social Sciences, pp. 82-93, 2016. 

[16]Daneshgadeh and SevgiÖzkan Yıldırım, "Empirical investigation of internet banking usage: The case of Turkey. Procedia Technology," Procedia Technology 16, pp. 322-331, 2014. 

[17]D. Awrey and K. van Zwieten, "The Shadow Payment System," 2016.

[18]E. Peiqi and O. Widjaja, "Electronic Non-Cash Payment Options in Malaysia," Journal o f Southeast Asian Economies, vol. 33, no. 3, pp. 398-412, 2016. 

[19]V. Dostov and P. Shust, "Cryptocurrencies: An unconventional challenge to the AML/CFT regulators?," Journal of Financial Crime, vol. 21, no. 3, pp. 249-263, 1 7 2014. 

[20]B. Yahid, A. Shahbahrami and M. B. Nobakht, "Providing security for E-Wallet using E-Cheque," International Journal of Information Science and Management, vol. 11, no. SPL.ISS., pp. 85-96, 2013. 

[21]"Survey for cashless India," [Online]. Available: https://www.surveymonkey.com/r/F7LSV9Z.