Surbhi Bhatia

Work place: Banasthali University/ CS Department, Rajasthan, India

E-mail: surbhibhatia1988@yahoo.com

Website:

Research Interests: Data Mining, Information Retrieval, Data Structures and Algorithms, Analysis of Algorithms

Biography

Surbhi Bhatia is currently teaching in K.R. Mangalam University, Gurgaon as an Assistant Professor and has almost 7 years of teaching experience. She is pursuing Ph.D in Computer Science from Banasthali University, Rajasthan. She has done M.Tech. in Computer Science (2012) from Amity University and B.E. in Information Technology (2010) from Maharishi Dayanand University. She has published 16 research papers in various International/National Journals. Her areas of interests include Data mining, Sentiment Analysis, Information Retrieval and Genetic algorithms.

Author Articles
Opinion Score Mining: An Algorithmic Approach

By Surbhi Bhatia Komal Kumar Bhatia Manisha Sharma

DOI: https://doi.org/10.5815/ijisa.2017.11.05, Pub. Date: 8 Nov. 2017

Opinions are used to express views and reviews are used to provide information about how a product is perceived. People contributions lie in posting text messages in the form their opinions and emotions which may be based on different topics such as movie, book, product, and politics and so on. The reviews available online can be available in thousands, so making the right decision to select a product becomes a very tedious task. Several research works has been proposed in the past but they were limited to certain issues discussed in this paper. The reviews are collected which periodically updates itself using crawler discussed in our previous work. Further after applying certain pre-processing tasks in order to filter reviews and remove unwanted tokens, the sentiments are classified according to the novel unsupervised algorithm proposed. Our algorithm does not require annotated training data and is adequate to sufficiently classify the raw text into each domain and it is applicable enough to categorize complex cases of reviews as well. Therefore, we propose a novel unsupervised algorithm for categorizing sentiments into positive, negative and neutral category. The accuracy of the designed algorithm is evaluated using the standard datasets like IRIS, MTCARS, and HAR.

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