Exploring the Impact of Innovation between japanese KIBS and Clients

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Author(s)

CAO Yong 1,* Li Yang 1 NAGAHIRA Akio 2

1. School of Management, Huazhong University of Science and Technology, Wuhan 430074, P.R China

2. Graduate School of Engineering, Tohoku University, Sendai City, Miyagi 980-8579, Japan

* Corresponding author.

DOI: https://doi.org/10.5815/ijeme.2012.09.03

Received: 4 Jun. 2012 / Revised: 30 Jun. 2012 / Accepted: 23 Aug. 2012 / Published: 29 Sep. 2012

Index Terms

KIBS, JMCs, Innovation, Impact, Client-side

Abstract

The purpose of this paper is to propose an analytical framework to explain why knowledge intensive business services (KIBS) have become an important strategy for many firms. It will especially examine why the relationships between KIBS and clients are different by analyzing the impact of KIBS for different types of innovation and different divisions, and also what and how the service delivery method contributes to each type of innovation for Japanese manufacturing corporations (JMCs). The results show that firstly, KIBS provide professional knowledge to accelerate the different innovation of their clients; secondly, KIBS contribute more to the radical innovation of a client than incremental innovation; and the thirdly, face-to-face delivery is the most efficient method of service from KIBS to the JMCs.

Cite This Paper

CAO Yong,LI Yang,NAGAHIRA Akio,"Exploring the Impact of Innovation between japanese KIBS and Clients", IJEME, vol.2, no.9, pp.14-21, 2012. DOI: 10.5815/ijeme.2012.09.03

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